Privacy Policy

Last updated: March 27, 2025

Mustika Petrotech Indonesia built the RTO-Mustika app as a free application. This service is provided by Mustika Petrotech Indonesia at no cost and is intended for use as is.

This page informs visitors regarding our policies on the collection, use, and disclosure of personal information for those who decide to use our service.

Information Collection and Use

For a better experience while using our service, we may require you to provide certain personally identifiable information, including but not limited to your internet connection. The app may also use third-party services that collect information to identify you:

Log Data

We do not collect any personal log data from users. However, in case of an error in the app, your device’s IP address may be temporarily recorded for troubleshooting purposes.

Cookies

This service does not explicitly use cookies, but third-party services in the app may collect cookies to improve functionality.

Service Providers

We may employ third-party companies and individuals to:

These third parties have access to your personal information but are obligated not to disclose or use it for any other purpose.

Security

We strive to use commercially acceptable means to protect your personal information, but no method of transmission over the internet is 100% secure.

Links to Other Sites

This service may contain links to external sites, including https://rto-mustika.com, which is owned by PT. Mustika Petrotech Indonesia to help users monitor work activities.

Children’s Privacy

This service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. You are advised to review this page from time to time for any changes.

Contact Us

Real Time Operation Division, PT. Mustika Petrotech Indonesia

Intiland Tower, 6th Floor, Jl. Jendral Sudirman Kav. 32, Jakarta Pusat 10220

Email: haris@mustikapetrotech.com